Terms and conditions of sale

BOOKING TERMS AND CONDITIONS

The establishment reserves the right to refuse your reservation in the case of non-payment of the deposit (by cheque or bank transfer). The reservation guaranteed by your deposit is considered firm and final (with the exception of cancellations made in accordance with the terms see below) from the moment of your confirmation by email and the reception of your deposit.

Payment for the stay, tourist tax and other services is to be paid directly to the establishment by cheque or cash on arrival.
The reservation is guaranteed according to the rates and conditions indicated for this period. Accommodation rates mentioned in the reservation confirmation may be modified by the establishment according to the number of people occupying the room(s) if there has been a change since the reservation.

In general arrivals are between 5pm and 8pm and for departure rooms must be vacated by 10am.
In the case of late arrival we do not provide a night service. You must therefore contact the reception by telephone at the number on your booking confirmation.

RATES

Prices include all taxes, services and breakfast. There is an additional tourist tax 0.80 € per person per day to be added to our prices. Prices are subject to change and must be confirmed at the time of booking.

PAYMENT TERMS AND CONDITIONS

Deposit:
50% of the total amount of the stay will be requested or debited by the establishment at the time of booking. The balance will be paid upon arrival at Chalet Thalie.
The deposit can be paid by cheque or bank transfer.
The balance of the payment for your stay and other services will be payable on arrival or departure directly to the establishment (by cheque or cash).

CANCELLATION POLICY

There are no fees charged in the event of cancellation or change up to 30 days before your arrival date. In the case of cancellation or last minute change or “no show” the establishment will charge 50% of the full amount of the reservation.
For cancellation on the day, no cancellation or a “no show”, the full amount of the booking will be charged.

HOUSE RULES

Chalet Thalie can cease the provision of any of its services, without notice or compensation, if the clients impact on the peaceful nature of the establishment, damage the reputation or the security of the Chalet.
Animals are not admitted inside the building.